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An INONDA industry report

The State of Executive Communities

2026

Reach is cheap. Trust is scarce. This report sets out why the outbound engine is decaying structurally rather than cyclically, what executive communities do about it, and how to run the four formats as one compounding system.

The short version
01
The old outbound engine is failing at both ends
Cold email reply rates have fallen platform-wide from 5.1% in 2024 to 3.43% in 2026, while buyers stay anonymous through nearly three-quarters of the journey before first vendor contact. Trust, not reach, is the binding constraint.
02
The four formats are one system, not four channels
Content, community, conversation and conversion compound. Each stage lowers the cost and raises the conversion of the next. Run separately, each underperforms.
03
The white space sits outside tech
Investment and saturation concentrate in SaaS and cybersecurity. Manufacturing, professional services, healthtech, legal tech, logistics, energy, EdTech and HR tech have the deals but almost no executive communities.
01

Cold outbound is decaying structurally, not cyclically

Two independent measures moving the same direction over three years. This is not a seasonal dip or a copy problem.

Cold email reply rate
down 50% · Belkins
0%4%8%20232024202520262023: 6.8%6.8%2024: 5.8%5.8%2026: 3.43%3.43%
Cold call dial-to-meeting conversion
down 52% · SalesHive
0%3%6%20232024202520262024: 4.82%4.82%2025: 2.3%2.3%

Belkins analysed 16.5 million emails; Instantly analysed billions of interactions across its platform. Both are vendor primary research with transparent method and large samples. Google and Yahoo bulk-sender rules from February 2024 added a compliance floor, with some non-compliant teams reporting 30 to 50% deliverability drops in Q2 2024.

$2.00
median SaaS cost to acquire $1 of new ARR, up 14% in 2024
51%
AE quota attainment, down from 66% in 2022 (Bridge Group)
-18%
win rates against 2022, with cycles 38% longer than 2021 (Ebsta)
0.2%
deal-close rate from cold email, roughly one deal per 464 sends
02

Most of the buying journey is invisible

By the time a buyer speaks to you, the decision is largely made. The question is whether you were present in the part you cannot see.

Anonymous: 61% of the journeyVisible to you: 39%first vendor contact

6sense, 2025. By this point most buyers have set requirements and formed a preference.

73%
of the journey spent anonymous before contact
6sense / Green Hat, APAC
97%
of website research never self-identifies
6sense, 2025
94%
rank a shortlist before any seller contact
6sense, 2025
84%
of those buy from the first vendor they speak with
6sense, ~4,000 buyers
And the committee has roughly doubled
2017
7typical buying group (Gartner)
2024 (Gartner)
116 to 11, flexing to 20 on complex deals
2024 (Forrester)
13average purchase, 89% cross-department

Each added stakeholder reduces purchase probability and makes single-threaded selling fragile. Multi-threaded outreach reaching five or more stakeholders closes at roughly 30% against 5% single-threaded.

03

Trust now flows through thought leadership and peers

Edelman and LinkedIn surveyed roughly 3,500 professionals across seven countries. The pattern is consistent and commercially specific.

73%
trust thought leadership over a vendor's own marketing materials
75%
were prompted to research something they were not considering
9 in 10
are more receptive to outreach from consistent publishers
86%
would invite a quality publisher into an RFP
60%
are more willing to pay a premium
29%
of firms actually link leads back to thought leadership

That last figure is the opportunity. The trust mechanism is well evidenced; the measurement of it is almost universally absent.

04

The ecosystem: four formats, four jobs

These are not interchangeable. Each earns its place by doing something the other three cannot.

Executive roundtables
High-trust, many-to-many executive dialogue
Best use
Named-account penetration, opportunity creation, deal acceleration
5-10x pipeline at 90 days on disciplined programmes
Vendor-reported (Vendelux)
Constraint
Low volume by design; over $1,500 per head; collapses without 48-hour follow-up
Executive podcasts
Repeated exposure plus one-to-one access to guests
Best use
Thought leadership, relationship-led prospecting, category creation
83% of senior executives listened to a podcast in the past week
Signal Hill, 24,505 surveys
Constraint
Listener attribution is weak; podfade is the norm, not the exception
LinkedIn Live
Scalable professional reach and observable engagement
Best use
Awareness, registration, first-party intent capture, retargeting
7x more reactions and 24x more comments than native video
LinkedIn platform data, not independently audited
Constraint
Shallow attention unless connected to deeper content and nurture
Community-led content
Persistent peer relationships between the set-piece moments
Best use
Retention, expansion, organic acquisition, advocacy
79% of community teams report positive impact on organisational goals
CMX, 2024
Constraint
Chronically under-instrumented; 42% say their CRM does not connect community data
05 · INONDA framework

The Executive Trust Flywheel

Podcasts, roundtables and live video are not four marketing channels. They are four connected stages of one system that compounds. Treated separately, each underperforms.

01
Content
creates awareness and credibility
Podcasts and live video put credible ideas into the dark funnel where most of the journey happens. This is where the 95% of buyers who are not in-market first encounter you.
73% trust thought leadership over marketing. 83% of executives listen to podcasts weekly.
02
Community
creates belonging and peer proof
Roundtables and peer networks convert a passive audience into a group with shared identity. Peer proof de-risks the decision for a consensus committee.
Attendance at a curated dinner is itself an intent signal. Small intimate formats grew 34% year on year.
03
Conversation
creates trust and qualification
The interview, the dinner discussion, the message after a live session. Trust and fit surface without a pitch, because the ask is to receive attention rather than to buy.
The guest list is the target-account list. Account-based podcasting reports roughly 10% guest-to-client conversion.
04
Conversion
follows naturally
The buyer is now multi-threaded, warmed and pre-endorsed, so the commercial conversation lands rather than interrupts.
9 in 10 are more receptive to outreach from publishers. 84% of shortlisted deals go to the first vendor spoken with.
Each turn compounds. A podcast guest becomes a roundtable attendee, becomes a community member, becomes a referrer who brings the next guest. The relationship asset appreciates and the cost of each subsequent deal in the account falls.
Where the flywheel breaks
  • A stage is skipped, so podcasts run with no community or follow-up
  • Stages owned by different teams with no shared target-account list
  • No 48-hour follow-up, severing conversation from conversion
  • The wrong audience, so the flywheel spins on non-buyers
  • No attribution, so leadership cuts funding before it matures
On the evidence: This is a synthesis argument. The individual stages are well evidenced. The connection between them, that content measurably lowers the cost of the eventual conversion, is supported by converging directional data rather than a single end-to-end longitudinal study. We present it as a defensible strategic thesis, not a proven causal chain.
06

Outbound against community-led, honestly

These are complements, not substitutes. Anyone selling you one as a replacement for the other is selling, not advising.

Where outbound still wins
  • Elite, well-targeted programmes still hit 10-18% reply rates
  • Verified-mobile calling teams hit 12-25% connect rates
  • 61% of decision-makers still prefer cold email to LinkedIn messages or calls
  • The most direct, controllable and fast route into named accounts
  • Sales cycles under 30 days favour it outright
Where community-led wins
  • Works the 70-80% of the journey outbound cannot reach
  • Builds the trust that makes the eventual outbound touch land
  • Produces multi-threaded relationships across a consensus committee
  • Creates an appreciating asset rather than a repeating cost
  • Referral CAC runs near $150 against roughly $1,980 for outbound
Where community-led underperforms
  • Slow: 60-90 day dinner-to-opportunity lag, 3-6 months for podcast relationships
  • Hard to attribute, and most teams cannot cleanly attribute event ROI
  • Expensive per head and does not scale linearly
  • Collapses entirely without disciplined follow-up
  • Wrong choice for low-ACV, high-velocity, dispersed sales

The right model is community-led trust-building feeding a lighter, sharper, multi-threaded outbound motion. Not one or the other.

07

Be realistic about time to pipeline

This is a compounding asset, not a first-quarter tactic. Most programmes are killed before they mature because nobody set this expectation at the start.

start3m6m9m12m15m18mRoundtable to opportunity: 60-90 daysRoundtable to opportunity60-90 daysPodcast to relationship: 3-6 monthsPodcast to relationship3-6 monthsContent to community: weeks to 3 monthsContent to communityweeks to 3 monthsFull community ROI: 6-18 monthsFull community ROI6-18 months
08

Where the opportunity is

Assessed against deal size, cycle length, committee size, trust-sensitivity, regulatory complexity, existing saturation and executive accessibility.

Best fit, already saturated
Works, but hard to differentiate
SaaS and enterprise softwareCybersecurity
Tech accounts for 44-55% of all communities. Cybersecurity sustains the densest CISO peer networks, with CISO Network alone at 6,500+ members and 90% of the Fortune 1000 represented.
Strong fit, emerging
The best opportunity zones
FintechHealthtechProfessional services
Large regulated deals and high trust-sensitivity, but thin dedicated executive communities. Professional services is the natural fit because trust is the product.
Underserved white space
Demand present, supply thin
Manufacturing and industrialLegal techLogisticsEnergyEdTechHR tech
Meaningful deal sizes and buying committees with almost no named executive communities. Manufacturing has the lowest marketing intensity at 5.7% and slower cultural adoption, which is the trade-off for the open field.

Granular per-vertical community spend data does not exist publicly. This conclusion is inferred from Gartner spend splits and the tech-dominated composition of CMX's respondent base, and is flagged as inferential.

Marketing intensity by sector, as a share of revenue
Software
11.4%
Professional services
8.9%
All sectors
7.7%
Manufacturing
5.7%

Gartner CMO Spend Survey. The sector split is cited via Vendelux and should be verified against the gated original before being published as verbatim Gartner data.

09

What this means for you

Four decisions follow from the evidence.

01
Reallocate, do not replace
Move marginal spend from volume outbound tooling and mega-sponsorships into owned relationship infrastructure. Keep a leaner, sharper outbound team to convert warmed accounts.
02
Run it as one pod
Content, field, community and sales sharing a single target-account list. The flywheel breaks when four teams own four channels and never compare notes.
03
Instrument it before you scale it
Downloads and registrations are vanity. Track pipeline influenced, net-new executive relationships, guest-to-opportunity conversion, cost per qualified conversation, and deal velocity for attendees against non-attendees. Fix the CRM connection first.
04
Choose build, buy or partner deliberately
Build when relationships are the moat. Buy into existing communities for fast reach in saturated verticals. Co-host with a complementary vendor in white-space verticals, which roughly halves acquisition cost because the audience is shared.
The six ways this fails
  1. 1The wrong people in the room
  2. 2The host turns the event into a pitch
  3. 3No 48-hour follow-up, the most common and most expensive failure
  4. 4Podfade: abandoning the show after a handful of episodes
  5. 5Treating the four formats as separate channels
  6. 6No attribution instrumentation, so the CFO kills the budget
The biggest barriers to adoption
Attribution and ROI proof
The top blocker. Only 29% link leads to thought leadership.
Long payback
60 days to 18 months against outbound's immediacy, hard to defend quarterly.
Cost per head
Over $1,500 per attendee, and it does not scale linearly.
Organisational silos
No single owner of the integrated motion.
Executional discipline
The right room, no-pitch hosting, relentless follow-up.
Cultural resistance
Particularly in low-marketing-intensity verticals such as manufacturing.
10

Methodology and honest limitations

We prioritised primary and named sources over blog aggregations, and we flag commercial interest wherever it exists.

Source hierarchy
Independent
Gartner, Forrester, Edison Research, IAB/PwC, Ehrenberg-Bass, Bridge Group
Vendor, transparent
6sense, Edelman-LinkedIn, CMX, Belkins, Instantly. Transparent method, large samples.
Vendor-reported
Vendelux, HockeyStack, Be Executive Events, podcast agencies. Flagged in text throughout.
Known limitations
  • Executive roundtable ROI and LinkedIn Live benchmarks have little independent data. The strongest figures are vendor-reported.
  • There is no single market size for executive communities. Figures are assembled from adjacent markets: events, community platforms and podcasting.
  • Per-vertical community and event spend data does not exist publicly, so the industry matrix is partly inferential.
  • Some widely repeated statistics trace to unverifiable originals, including the often-cited claim that 58% purchased because of a podcast recommendation. We have excluded them.
  • Sources contradict each other on quota attainment, committee size and cold email benchmarks. We present ranges rather than false precision.
Buyer behaviour
First contact at 61% of the journey6sense2025Vendor, transparent
73% of journey anonymous pre-contact6sense / Green Hat2023Vendor, transparent
84% buy from the first vendor they speak with6sense (~4,000 buyers)2025Vendor, transparent
Buying committee 6-11, up to 20Gartner2024Independent
13 stakeholders average, 89% cross-departmentForrester2024Independent
95% of buyers are not in-market at any timeEhrenberg-Bass2022Independent
67% of B2B buyers want a rep-free buying experienceGartner (n=646)2025Independent
70% want a fully self-service journey, 7 sources consulted before decidingGartner (n=646)2025Independent
45% use generative AI to research vendors; 51% say it's misleading, 69% double-check with a humansource unlabelled - confirm before publishing2025Vendor-reported
Trust
73% trust thought leadership over marketing materialsEdelman-LinkedIn2024Vendor, transparent
9 in 10 more receptive to outreach from publishersEdelman-LinkedIn2024Vendor, transparent
Only 29% link leads to thought leadershipEdelman-LinkedIn2024Vendor, transparent
Podcasts
83% of executives listened in the past weekSignal Hill (24,505 surveys)2024Vendor, transparent
US podcast ad revenue $2.862bn, up 17.6%IAB / PwC2025Independent
Only 10-11% of indexed podcasts still publishingPodcast Index2025Independent
~10% guest-to-client conversionDots2023Vendor-reported
LinkedIn Live
7x reactions, 24x comments vs native videoLinkedIn-Vendor-reported
Roundtables
5-10x pipeline at 90 days on disciplined programmesVendelux2026Vendor-reported
ABM ROI 208% higher, 84% relationship liftITSMA-Vendor-reported
Small events up 34% YoY, large events down 12%salesandmarketing.com2025Vendor-reported
US B2B trade-show market ~$15.8bnStatista / CEIR2024Independent
Community
79% report positive impact on org goalsCMX2024Vendor, transparent
24% can quantify value, half of those over $1mCMX2025Vendor, transparent
42% say their CRM does not connect community dataCMX2023Vendor, transparent
Tech accounts for 44-55% of all communitiesCMX2025Vendor, transparent
Outbound
Cold email reply 5.1% to 3.43%Instantly (billions of interactions)2024-26Vendor, transparent
Cold email reply 6.8% to 5.8%Belkins (16.5m emails)2023-24Vendor, transparent
Cold call conversion 4.82% to 2.3%SalesHive2024-25Vendor-reported
AE quota attainment 66% to 51%Bridge Group2024Independent
Win rates down 18%, cycles up 38% vs 2021Ebsta2024Vendor, transparent
Only 28% of reps hit quota, lowest in six yearsSalesforce2024Vendor, transparent
Industry
Software 11.4% vs manufacturing 5.7% of revenue on marketingGartner (via Vendelux)2024-26Vendor-reported
Events ~17% of B2B budgetsForrester2025Independent
71% use ABMDemand Gen Report2025Vendor, transparent
Events
94% of marketers say their company fails to convert event leadsCvent / TradeShowLabs / iCapture2025Vendor-reported
$10-30k to exhibit at a single show, $112 average cost per badge scannedCvent / TradeShowLabs / iCapture2025Vendor-reported

The conclusion

Executive communities do not replace paid media, outbound or content. They make those systems work better by supplying what automated channels cannot create: credible peer interaction, repeated executive familiarity, contextual first-party insight, and permission for a commercial conversation. The companies that build this now will own rooms their competitors cannot buy their way into later.

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